Live Support
Use the live-chat widget for account, access or general support questions while you are on the site.
Available through the site
Support
CONTACT SUPPORT.
Contact the SkyBridge Options support team for help with account access, identity verification, funding, trading questions and technical issues.
ACCOUNT
Access support
VERIFY
Identity support
FUNDING
Payment support
TRADING
Market support
Support Channels
WAYS TO CONTACT SUPPORT.
Use live chat, email or a support ticket depending on the type of help you need.
SEND A SUPPORT REQUEST.
Describe your account, trading or technical issue so the support team can review your request.
FAQs
FREQUENTLY ASKED QUESTIONS.
Common questions about account access, security, trading and funding.
Create an account from the Get Started or Sign Up action, enter the requested information, complete the required verification steps, and then access your trading account.
The platform uses account-security controls such as authentication, identity verification and session protections. You should also use a strong password and enable available security features in your account.
Copy trading lets you follow an available trader or strategy and mirror eligible trading activity while retaining visibility over your own account and risk settings.
Review the applicable trade, funding or withdrawal details shown by the platform before confirming an action. Contact support when you need an explanation of a displayed charge.
Available funding and withdrawal methods are shown inside your account. Processing and verification requirements can vary by method, so follow the instructions displayed during the request.
The public Markets page lists the active equities currently available on the platform and lets you search, compare and move directly into the trading workspace.
STILL NEED HELP WITH YOUR ACCOUNT OR A TRADE?
Account access · Verification · Funding · Trading